Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) allow individuals to set aside pre-tax dollars for eligible health expenses. These programs are typically offered through your employer or insurance provider.

If you are not sure whether you have an HSA or FSA, check with your employer, benefits portal, or insurance company.

No. TrueMed recommends not using your HSA or FSA card at checkout.

To stay compliant, Throne processes all orders using standard payment methods only.

Instead, you pay normally, then request reimbursement through your HSA or FSA administrator using TrueMed’s Letter of Medical Necessity (LMN).

TrueMed can connect you with a clinician who evaluates whether your Throne purchase may qualify for reimbursement through your HSA or FSA.

If eligible, you may receive a Letter of Medical Necessity (LMN) that you can submit to your HSA or FSA administrator along with your receipt.

This LMN helps your administrator determine whether your purchase meets IRS requirements for reimbursable wellness expenses related to a diagnosed condition.

A Letter of Medical Necessity is a document completed and signed by a licensed clinician.

It explains why a specific product is being recommended as part of treatment, mitigation, or prevention of a diagnosed medical condition.

With TrueMed, this LMN can make your Throne purchase reimbursable through tax-advantaged funds.

According to TrueMed, an LMN is valid for 12 months unless your HSA or FSA administrator requires a different timeframe.

No.

If you already received a TrueMed-issued LMN for Throne and it is still valid, you do not need to take the survey again.

You will still need to submit your receipt for each Throne membership or hardware purchase you want reimbursed.

Most HSA and FSA administrators process claims within a few days once you submit:
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• Your Throne receipt
• Your Letter of Medical Necessity
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Timing varies by administrator. If you have questions about processing speed or approval, reach out to your HSA or FSA provider directly.

TrueMed includes the cost of their evaluation within your Throne purchase when you access TrueMed through Throne’s referral link. You do not pay an extra fee at the time of survey completion.

You can still submit a partial reimbursement.
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For example, if Throne costs 399 dollars and you have 200 dollars remaining in your HSA or FSA account, you can reimburse the 200 dollars and pay the remaining amount normally.

If your HSA or FSA administrator rejects your claim:

Throne does not manage reimbursement decisions. All approvals or denials are handled by your HSA or FSA plan administrator.

You can use HSA or FSA funds throughout the year.
Keep in mind:
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• Most FSA balances expire at the end of the year.
• Many FSAs do not roll over unused funds.
• HSA balances typically roll over year to year.
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Check your plan rules to avoid losing unused FSA dollars.

Throne is a general wellness device. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease.
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TrueMed’s evaluation is conducted by independent clinicians. Throne does not evaluate medical conditions or determine eligibility.
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All reimbursement decisions are made by your HSA or FSA administrator, not Throne.

You can purchase Throne normally, complete TrueMed’s clinical survey, and if approved receive a Letter of Medical Necessity to submit to your HSA or FSA administrator for reimbursement.
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This process may allow you to use pre-tax dollars to offset the cost of your Throne purchase, depending on your individual health status and your administrator’s rules.

If you have questions about reimbursement, TrueMed’s team can help at [email protected].
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For questions about your Throne order or membership, contact [email protected].